How we handle your information.

1. Information you provide

When you contact us, you may provide your name, email address, telephone number, company or organization, and details of your requirements. Sourcing enquiries can include products, specifications, preferred origins, quantities, destinations, timing and packaging needs.

We also receive information you choose to include in later business correspondence. Please send only what is relevant to your enquiry. Do not include payment-card details, passwords or sensitive personal information in the website forms.

2. How we use information

We use enquiry information to understand your requirements, respond, assess potential business relationships and coordinate agreed next steps. This can include sourcing discussions, supplier or producer coordination, professional services and project planning.

We may also use relevant records to manage an ongoing relationship, address questions or disputes, meet legal obligations and protect our website and communications from misuse.

3. Sharing information

We will not sell or rent your personal data.

Website, communications and security providers help us operate the site and handle enquiries. Where relevant to the work you request, we may share necessary details with suppliers, producers, logistics providers or professional partners to assess requirements and coordinate next steps.

We may disclose information when required by law or when necessary to address fraud, misuse or a threat to the rights or safety of Kayilan, our contacts or others.

4. Cookies and website security

The website uses Odoo platform services and Cloudflare Turnstile anti-spam protection. Session and language cookies support website operation and preferences. Website and security services may process technical information, such as an IP address and browser information, to deliver pages and assess automated or abusive activity.

You can manage cookies through your browser settings. Restricting cookies may affect some features. No internet service can be guaranteed completely secure; contact us if you have a concern about information sent through this website.

5. Retention and international coordination

Retention depends on the purpose of an enquiry, any continuing business relationship and applicable recordkeeping or legal requirements. You can ask us to review information we hold about you.

Kayilan works internationally. Depending on an enquiry and the services involved, relevant information may be handled by providers or business contacts in other countries. Contact us if you need information about the handling of a particular enquiry.

6. Your requests and choices

You can contact us to request access to, correction of or deletion of your personal information. Depending on applicable law, you may also have rights to object to or restrict processing, or request a copy of information in a portable format. Rights and exceptions vary by location and circumstances.

We may need information to verify your identity and understand your request. Tell us if you do not wish to receive further business follow-up. This site is intended for adults making business enquiries; contact us if you believe a child has provided personal information.

7. Contact and updates

Privacy contact: cs@kayilan.com. For commercial enquiries, use info@kayilan.com or our Contact page.

Website operator: Kayilan Inc, 12452 Main Campus Dr, Lexington, MA 02421, United States.

We may update this notice as our website and practices change. The current version and effective date will appear on this page.